Grand Inna Medan, Medan ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Jl. Balai Kota No. 2, Medan, Indonesia, 20111

Grand Inna Medan, a 4-star hotel, features 180 air-conditioned rooms with modern amenities. The property includes a full-service spa, an outdoor pool, and dining options serving local and international cuisine. This Medan hotel is situated in a vibrant area close to major shopping and dining venues.

Rooms & Amenities

Rooms at Grand Inna Medan feature a seating area, satellite TV, free WiFi, and private bathrooms equipped with complimentary toiletries. Each room is air-conditioned and includes a minibar, tea and coffee facilities, and options for city or pool views.

Dining & Options

Dining options at the hotel include the on-site Deli Coffee Shop, which serves Indonesian specialties along with international dishes for breakfast. Guests can also enjoy snacks and beverages at the bar/lounge or poolside bar.

Leisure & Business

Leisure facilities at Grand Inna Medan include an outdoor pool and a full-service spa offering massage services. For business travelers, the hotel features a well-equipped business center and four meeting rooms for events.

Location & Transportation

Grand Inna Medan is conveniently located within a 5-minute drive of Medan Mall and Tjong A Fie's Mansion, with additional dining options such as Merdeka Walk nearby. The hotel also provides easy access to the city's major communication links via local buses.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

30 m²

Bed options:

2 Single beds

Pool view

Shower

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

28 m²

Bed options:

2 Single beds

Pool view

Shower

Air conditioning

room details

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King Suite

Max:

2 persons

70 m²

Bed options:

1 King Size Bed

City view

Shower

Bathtub

room details

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Getting around

A list of all available modes of transport

City Center

Medan2000 ft

Airports

Kuala Namu International (kno) 17.7 mi

Train

Medan Train Station1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Refreshing Pool!

“The saltwater pool was a good escape, offering the perfect temperature for a relaxing swim.” view full review

Tasty Breakfast!

“The breakfast buffet had a nice variety of options, making it a great way to start the day.” view full review

Charming Atmosphere!

“The old colonial architecture added a beautiful touch to the hotel's character, making my stay feel special.” view full review

Spacious Comfort!

“Our room was generously sized, providing plenty of space to relax and unwind during our stay.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Elevator

Guest Parking

Electric kettle
Dryer

Services

Room service
Housekeeping
Laundry

Dining

Restaurant
Poolside snack bar

Business

Meeting/ Banquet facilities

Spa & Leisure

Saltwater pool

Room features

Air conditioning
Sitting area
Dressing area
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Jl. Balai Kota No. 2, Medan, Indonesia, 20111

Map view

Jl. Balai Kota No. 2, Medan, Indonesia, 20111

City landmarks

Jalan Sultan Ma'moen Al Rasyid No.66

Istana Maimun

1.3 mi

Jl. Jenderal Ahmad Yani No.105

Tjong A Fie Mansion

2500 ft

Shopping Area

Medan Mall

5300 ft

Jln. Perniagaan

Pajak Ikan

2200 ft

Museums

Museum Perjuangan TNI

2900 ft

Jalan Stasiun Kereta Api

Pajak Ikan Lama Medan

2100 ft

Jl. Teuku Umar no. 18

Shri Mariamman Temple

3400 ft

Jl Masjid Raya

Medan Grand Mosque

1.3 mi

Rumah Rih

Lake Linting

4300 ft

Jl. Padang Golf CBD Polonia

Wonders Water World

3800 ft

Mall

Sun Plaza

5000 ft

Shopping Area

Grand Palladium Mall

2300 ft

Shopping Area

Center Point Mall

2900 ft

Museums

The Heritage

2200 ft

Mall

Lippo Plaza

2100 ft

Jl. Imam Bonjol J A T I

Taman Ahmad Yani

5200 ft

Hutan Kota Taman Beringin

1.3 mi

Museums

Rahmat International Wildlife Museum & Gallery

1.5 mi

Mosque

Mesjid Raya

1.3 mi

Kesawan

Gedung Kantor Dinas Kebudayaan dan Pariwisata Provinsi Sumatera Utara

2500 ft

Jl. Pemuda No.13

Sumatran Numismatic Museum

3900 ft

Pagoda

Vihara Setia Budi

2900 ft

Jl. Pengadilan Petisah Tengah

Lapangan Benteng

2700 ft

Pagoda

Gunung Timur Temple

1.1 mi

Jl. Kapten Maulana Lubis

Tugu Guru Patimpus

3300 ft

Nearby

Jln. H M. Yoni no. 51

Museum Gedung Arca

1600 ft

Jl. Balaikota No.2

Old City Hall

500 ft

Lapangan Merdeka

1600 ft

Kesawan

Gang Bengkok Old Mosque

2000 ft

Bridges

Jembatan Titi Gantung

2000 ft

Restaurants

Ji Long Chinese Restaurant

700 ft

Jl. Balai Kota no. 1 Grand Aston Cityhall Hotel

Tenda Nelayan

700 ft

Jln. Balam Merdeka Walk

Magal Korean BBQ Medan

1400 ft

Jl. Zainul Arifin No. 122a

Apek Cafe

1900 ft

Jl. Hindu No.110 Kesawan

Healymacs irish bar and restaraunt

2800 ft

Blok m15-16 Jln. Timor Centre Point Business Park

Warung Apek

1900 ft

Jl. Hindu no. 37

Bihun Bebek Kumango

1600 ft

Jln. Kumango no. 15

Tip Top Restaurant

2900 ft

Jl Ahmad Yani 92

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

6.6/10

Nice

Rooms

6.2

Location

9.2

Service

6.4

Dining

5.8

Laura

United States of America, August 2024

6.4/10

I had a mixed experience at this hotel. While the location is fantastic for accessing local food and transport, the rooms were a bit of a trek to get to and had a mosquito problem. The service was generally helpful, but not particularly warm. Dining was average at best, which was a little disappointing given the price. Overall, it has its perks, but some improvements are definitely needed.

Rooms

6.0

My room was neat but unfortunately full of mosquitoes. It was a bit of a walk from reception, which wasn't ideal.

Service

6.0

The service was helpful when I needed it, but I felt like the staff could have been friendlier, especially during breakfast.

Location

9.0

The location is great, right in the center of Medan city and an easy walk from the railway station and Tugu Medan. It's also convenient for food and transport options.

Dining

5.0

Dining was just average. I wasn't impressed with the food and found it wasn't really worth the money I paid.

Facilities

6.0

The overall facilities were standard but not remarkable, which left me wanting a bit more.

Eric

United States of America, June 2024

6.6/10

I recently stayed at this hotel and found it to have a great location in the heart of Medan, which made it easy for me to explore the area. The rooms were spacious, perfect for my short stay before catching an early flight. However, the service from the staff was lacking, and I had some issues during check-out. Overall, the hotel is convenient but could use some improvement in service quality.

Rooms

7.0

The rooms were spacious and suitable for two, making them great for a brief stay.

Service

5.0

The service from the staff was rather disappointing, with some being ignorant and impolite, especially during check-out.

Location

9.0

The hotel is centrally located in Medan, easily reachable from the airport and within walking distance to shopping areas and great places to eat.

Dining

7.0

I found the dining options pretty average, but the breakfast was delicious—definitely a highlight of my stay.

Facilities

6.0

The hotel had decent facilities, but they could upgrade some areas to enhance the overall experience.

John

United States of America, June 2024

7.0/10

I had a rather mixed experience at this hotel. On the positive side, the location is prime, just across from Merdeka Walk and close to the mall and train station, making it super convenient. The staff were friendly and genuinely helpful, which added a nice touch to my stay. However, the room I stayed in was at the end of the corridor and wasn't the best in terms of cleanliness. Plus, the dining options were a bit lackluster, not really worth the money I paid.

Rooms

5.0

The room I stayed in was on the end of the corridor and unfortunately not as clean as I had hoped. It was also somewhat cramped, lacking that spacious feel I prefer.

Service

9.0

The service provided by the staff was top-notch. They made sure that our meals were topped up often and were always friendly and helpful.

Location

10.0

The location is just fantastic—right across from Merdeka Walk and within walking distance to the mall and train station to the airport.

Dining

5.0

The dining experience during breakfast was just okay. I felt it was not worth the money I paid for it.

Facilities

6.0

The hotel had decent facilities but nothing exceptional. The amenities could definitely use an upgrade.

David

United States of America, May 2024

6.8/10

I stayed at this hotel twice and found it to have a great location, just a short walk from the main train station. The rooms were spacious, but the cleanliness and comfort were hit or miss, with stained sheets during my second visit. The staff was generally polite, but not overly friendly, and I experienced some noisy nights due to window issues. Overall, it's a decent choice for the price, but I wouldn't say it's ideal.

Rooms

6.0

The rooms are spacious but not the cleanest; I found stained sheets during my second stay, which was disappointing.

Service

7.0

The staff was polite and helpful, but the friendliness seemed to vary.

Location

9.0

The hotel is in a great spot for foodies and very close to the main train station, which is convenient for airport access.

Dining

Facilities

5.0

While the hotel had potential, several facilities were in need of maintenance.

Philip

United States of America, May 2024

6.8/10

I had a convenient stay at this hotel which is strategically located in the center of Medan city, making it easy to explore. The deluxe rooms are spacious, perfect for a short stay, though they seem quite old and need some refreshing. The service was generally friendly and efficient, but I did face a strange situation during check-out with an unexpected charge. Overall, a decent experience, but there are areas that could use improvement.

Rooms

7.0

The deluxe rooms were spacious for two, which was great for my early flight, but they do feel outdated.

Service

6.0

The staff during breakfast were friendly and efficient, but I had a strange experience where I was almost charged for smoking in the room without any solid evidence.

Location

9.0

The hotel is in a prime location, right in the center of Medan and easily accessible by train from the airport. It's also within walking distance of shopping and dining areas.

Dining

6.0

Breakfast was average; some dishes were enjoyable, but nothing wowed me.

Facilities

6.0

The facilities need a bit of refurbishment, but they were satisfactory for my stay.